Fixed prices, fixed scopes, and a point where you can stop.
You are not buying software you then have to operate. You are buying completed cases, and you pay for the ones that are finished. Two rungs carry a public number; the first batch is a fixed price per queue, quoted from the volume and the turnaround you name — a range before that would be an estimate wearing a number.
You can stop after each one.
- 30–50 of your own cases, completed and cited
- A recording of the whole path: input, agent work, human release, result in its destination
- A signed data-processing agreement before anything moves
- No fee, no notice period, nothing to install
- Volume, turnaround, quality threshold and your named approver agreed before the start
- Cancellable after the first month
- Rework at our cost if the threshold is missed
- An agreed monthly volume, each case completed to the threshold
- Company Brain, the agent team, the approval gates and the audit record
- In-region hosting, customer-managed keys, no training on your data
- The next queue only after the first one runs reliably
- Customer-managed keys in your own tenancy
- Same product, same price line — what changes is who runs the shift
Invoiced in dirhams or US dollars, whichever your finance team prefers. No workshop, no proof of concept, no roadmap — none of those is a rung, and none of them is billable.
What counts as a completed case
Charged
- A case that ran the whole way through, from incoming unit to finished output
- Where your named approver released it, or rejected it on the merits
- Delivered into the destination system you named, in the format it expects
- Meeting the agreed turnaround and the agreed quality threshold
Not charged
- A case we rejected or sent back as unworkable — a missing document is not your fee
- Rework, where we missed the threshold
- A case that arrived after the window had already closed
- Anything we read to understand your queue but did not process
Turnaround, quality threshold and the named approver are agreed before a shift starts. Drop any one of them and a fixed price per case is just a number — you would have no way to tell whether you got what you paid for.
Regulatory figures on this page are drawn from secondary reporting retrieved on 27 July 2026 (Al Tamimi & Company; GCC Board Directors Institute; DIFC and ICC publications). Confirm the current text of any instrument before relying on it contractually.
The other comparison worth making is against a contingency vendor. An outsourcer on a percentage of what they recover is paid more when the queue is worse, hands you no audit trail, and still needs supervising. A fixed price per completed case means you keep the whole recovery and know the cost in advance.